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The power of local social media

August 3, 2026
Stephen Malone
Founder, SocioLocal

In this episode of The Retail Media Show, Steve Gray speaks to Stephen Malone, founder of SocioLocal, about how retailers can turn local social media pages into a powerful, scalable and commercially valuable retail media channel.

Stephen explains why local store pages can significantly outperform national retailer accounts, combining the trust and relevance of a local presence with the scale and governance of a national retail network. He explores how retailers can activate these audiences efficiently and create new opportunities for brands to reach highly engaged shoppers close to the point of purchase.

In this episode:
  • Why local store social pages can outperform national retailer accounts
  • How local pages can generate significantly greater reach and engagement
  • Reducing media costs by activating audiences at local level
  • Turning local social networks into sellable retail media inventory
  • Creating incremental supplier revenue through local campaigns
  • Why consumers engage differently with local retailer identities
  • Using AI to help store teams create authentic, on-brand content
  • Combining central governance with local relevance and authenticity
  • Connecting social campaigns with sales data and attribution
  • The role of Facebook, Instagram, TikTok and Google Business Profile for multi-location retailers
  • About The Retail Media Show

    The Retail Media Show is a weekly conversation with the people building, buying and shaping retail media. Hosted by Steve Gray, it brings together retailers, brands, agencies and technology leaders to explore what's changing, what's working and what comes next.

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    About SG-retail

    SG-retail helps retailers turn retail media ambition into practical, commercially effective propositions. We work with retail businesses to shape strategy, strengthen capability and create the operating models, propositions and partnerships needed to make retail media work in practice.Our focus is on building approaches that are commercially valuable, customer-led and sustainable — helping retailers move from opportunity to execution with greater clarity and confidence.

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